Find local help
Free public programs exist in every county to help older adults and family caregivers. Here's where to call first.
Eldercare LocatorCall 1-800-677-1116 to reach your local Area Agency on Aging and other services.
SHIP Medicare counselingFree, unbiased help with Medicare choices in every state.
State Medicaid officeApply for Medicaid long-term care and home- and community-based services.
VA Geriatrics & Extended CareHome and long-term care programs for enrolled veterans.
VA Caregiver SupportCaregiver Support Line: 1-855-260-3274.
VA-accredited representativesFree help filing VA claims through Veterans Service Organizations.
What to ask when you call
- What in-home services are available, and is there a waiting list?
- Do you offer caregiver support programs, like respite, training, or counseling?
- Can someone help us apply for Medicaid or other benefits?
- Are there meal programs, transportation services, or adult day programs nearby?
- Is there a long-term care ombudsman we can talk to about a facility?
In an emergency
Call 911 for medical emergencies. Call or text 988 for a mental health crisis. To report suspected elder abuse, contact your state's Adult Protective Services, which the Eldercare Locator can help you find.
Common questions
What is an Area Agency on Aging?
A public or nonprofit agency that plans and coordinates services for older adults in a region, such as meals, in-home help, transportation, caregiver support, and benefits counseling. Every part of the country is served by one.
Is there free help with Medicare questions?
Yes. Every state has a State Health Insurance Assistance Program (SHIP) offering free, unbiased Medicare counseling. Find yours at shiphelp.org.